A custom promotional product is a direct reflection upon your company or organization. We want to ensure your corporate identity is crisp, clean and consistent. Although we use state of the art printing processes, the final product will only look as good as the artwork submitted to us. For these reasons, we list our requirements for submitting artwork below.

Convert type to outline, paths or curves, or include necessary fonts.
Include all placed graphic files and placed images as separate linked files and not embedded.

If you are not able to send a file in these formats, we do have a full feature art department which can work with and recreate your jpeg, tiff, pdf and word files. We charge $50 an hour for art conversion and/ or re-draw and the fee is based on time. You will be quoted an art price in advance for your approval.

We will accept files created according to our guidelines in the following native applications:

Adobe Illustrator CS2 ® Version 13.0 and earlier. This is our primary method for Electronic Art.
Convert type to outline, paths or curves, or include necessary fonts.

Macromedia Freehand®  Type must be converted to "curves" and file MUST be exported to "Adobe Illustrator EPS" format.

Adobe Photoshop® Photoshop, along with PICT or TIFF images cannot be used as submitted and require redrawing into vector format (line art). Additional art charges may apply for redrawing. If you must send a PICT or TIFF image, please send black & white images to size at 1200 DPI resolution.

Corel Draw® using the "export" function select "Adobe Illustrator Ai" format and the "Convert Type to Curves" option. Placed/imported images do not convert, include as separate files and not embedded.

QuarkXPress® v. 4.1 and earlier. EPS, PICT or TIFF placed images do not convert, include as separate files and not embedded.

We CANNOT accept the following formats:
Pagemaker, PowerPoint and any Word Processing files cannot be used.
(EPS files or placed images must be included as separate linked files and not embedded.)

Creating Your Files

Submitting Your Files

Common Problems with Electronic Files

Requirements for Color Separations and Camera-Ready Art

QuarkXPress— Macintosh or IBM Compatible
1a. Macintosh: When selecting fonts, be sure to select Postscript Type 1 fonts
using Adobe, Agfa, Bitstream or good quality Postscript fonts. We are unable to accept Apple System fonts (Chicago, Geneva, Monaco and New York). It is important that you send both your printer and screen fonts for the family of fonts used.

1b. IBM Compatible: Outlines must be created in an illustration program before placing into your Quark document.

2. Never use the style palette to modify fonts.

3. Along with your file sent for placement, we need the supporting graphic file(s) given the same name as the graphic(s) in your document. (Changing the name after placement will make the graphic come up as "missing or modified" when read by our imagesetters.) Place graphics at 100%.

4. Color your text and graphics with standard Pantone CMYK color mixes.

Create one item sized correctly per document. (Placed graphics and text should be sized at 100%.) When naming the colors, use standard Pantone identifiers or CMYK mixes.

Fonts:
Macintosh: To guarantee your font match, you need to send us all the screen and printer fonts used in your file. Please use Macintosh Adobe Type 1 or good quality Postscript fonts. Or, using your illustration program, convert all text "to curves" or "create outlines" in your files.
We cannot accept TrueType fonts.
Never use the stylization palette to alter the font in any way. Our imagesetter does not recognize these as valid changes to the fonts; therefore, doing this will delay your order.

IBM Compatible: When Macintosh fonts are substituted for PC fonts, they may differ somewhat. To avoid this variance, we recommend that you use your illustration program and convert all text "to curves" or "create outlines." Also, follow the list below pertaining to font specifications.

1. Do not send in your PC fonts, even if they look the same as the Macintosh version. We cannot install them.

2 . Never use the stylization palette to alter your fonts. Our imagesetter does not recognize these as valid changes to the fonts; therefore doing this will delay your order.

Submitting Your Files

2. DO NOT send us the only copy of your file. The disk or file could possibly be lost or damaged going through the mail. A copy of the original is preferred.