1. What visitor information does IASpromotes.com gather or keep track of? Why?

We gather information with the following objectives in mind:
1. To fulfill your order accurately and quickly.
2. To learn how we can improve your purchasing experience.
3. To help us meet our commitment to privacy.

The information gathered as part of your purchasing is used only to process your purchase. The only information that is ever shared with anyone is:

Credit card or check information, with the financial institution that processes your payment Your name/company, the contents of your order, and transaction number with our distributor Shipping information, with the shipper.

Information Tracked Automatically
When you log onto the Internet, your computer connects to your Internet service, declaring its on-line presence by requesting an IP (Internet Protocol) address – sort of like asking for an assigned seat in an electronic classroom. Your Internet service's computer responds by placing you at a particular set for the session. Some providers assign you a permanent or "static" IP address, but most use temporary ones. This helps assure your privacy, because it's difficult-to-impossible to collect personal information about you via a temporary address.

Our site keeps a general list of visitors' IP addresses. This gives us broad, generic information such as how many AOL® users log onto IASpromotes.com, and it helps us maintain IASpromotes.com's compatibility with many different Internet services.

IASpromotes.com records browser types and versions so we can answer questions such as, “How many of our visitors were using Internet Explorer 6.0® last month?” That tells us what portions of our site visitors can and can not use, motivating us to keep our web site up to date.

We record how many people visit each page on our site. This helps answer questions such as, “What items or pages are drawing a lot of interest this month?”

We may also record which site or search engine referred you to IASpromotes.com. This information enhances your shopping experience: images look better, pages load more quickly, and IASpromotes.com remains compatible with more browsers and systems.

2. What does IASpromotes.com do with this information?

IASpromotes.com is deeply committed to keeping your information secure. We use the information you share with us to fulfill your order or inquiry and to keep you up-to-date on the status of your order.

The financial institution processing your payment may send us supplemental information if a problem is encountered while completing your transaction. Likewise, the shipping carrier may send us supplemental information if a problem is encountered during/with delivery. This
information is used only in processing your order(s) from IASpromotes.com.
Information about your browser helps us improve our site's appearance and currency/compatibility with your system. We need traffic reports (information about sites that refer visitors to us) so that we can select the best places to reach people interested in shopping for promotional products online.

3. Does IASpromotes.com ever share such information? With whom?

We do not sell, rent, share, trade or give away any of the information you provide us, with exception to the financial institution that processes your payment and the shipping carrier that delivers your order. No third party will solicit you as a result of the information you provide to us.

IASpromotes.com offers email links throughout the site, so you can write to us with comments or ask for information. Any email you send us is kept confidential and will not be posted on our site without your written permission.

4. Can I tell IASpromotes.com not to gather or keep track of information I've provided? How?

Yes. You can set your browser not to accept cookies, but if you do you will not be able to place orders online. If you place an order online and your browser is set to receive cookies, we have the ability to review which pages/items you viewed on our site and requested quotes for.
You always have the option of placing your order via phone, fax or postal mail. Please visit our Contact Us section on IASpromotes.com for details on how to do this.

5. How do I correct or update information about me and my order(s)?

If you would like to change, correct, or update information about you or your order in any way prior to shipment, please contact Customer Service at 1-800-780-1962.

Information about your order and your company can be viewed at any time on our Order Status section. You may update and make changes as often as you like there or throughout the site at our login screen, Event Planner and Artwork sections as well.

6. Can I have my name removed from IASpromotes.com's active records?

Yes. If you would like your name removed from our active records, please send email to service@IASpromotes.com.